On the 28th of July 2012, Mr Joshua Okungbowa the General Manager of Villa Marina Hotel, Eket, Alkwa Ibom State is launching a book titled Exceptional Service Principles.
The book Exceptional Service Principles is a book that addresses,in a most specific manner, the deplorable slide in service standards in the hospitality/torism industry in recent times. while proffering handy solutions to everyday problems and challenges faced in the industry, it offers an eclectic hand on experiences garnered over the years by the author who himself is an astute practitioner of proven competence.
ABOUT THE AUTHOR
The author Mr Joshua Okungbowa is an experienced hospitality consultant with a rich profile in recruitments, training, hotel managment, and turn around of ailing and start ups of new hospitality outfits. Having garnered experiences in his stints with the top 5 Star Hotels, Joshua Okungbowa has deployed his vast knowledge of the industry in providing excellent leadership and services while contributing to the growth of the industry for which he has an abiding passion.
DETAILS OF THE EVENT
Date:
28th July, 2012
Time:
12 noon
Venue:
Banquet hall, Villa Marina Hotel, Eket, Akwa Ibom State, Nigeria.
INVITED GUESTS:
Special Guest of Honour:
High Cheif Edem Duke
Hon. Minister of Culture Tourism Dev.
Chief Host
Sen. Helen Esuene
Chairman, Senate Comm. on Women Affairs
Chairman of the Occasion:
Pst. Umoh Eno
Governor, Royalty Hotels & Recreations Ltd
Guest of Honour:
Dr. Clement Bassey
Hon. Commisioner for Culture & Tourism, AKS
Book Reviewer:
Dr. Effiong Edunam
Former Commissioner for Education, AKS
Everyone is invited.
For more information call 08022906495, 08036464482.
BE THERE.......
